Thank you for taking the time to share your feedback with us. We sincerely regret to hear about your unpleasant experience, especially regarding the food safety concerns you encountered during your visit. At Goldeneyes Restaurant, we take hygiene and food preparation standards very seriously, and we deeply apologize for any discomfort caused.We would like to assure you that all our ingredients are sourced carefully, and our kitchen follows strict sanitation protocols. However, we understand that this incident has impacted your trust in us, and we truly value your feedback as it helps us improve.If possible, we would appreciate the opportunity to discuss this matter further with you—please feel free to contact us directly . Your family’s well-being is important to us, and we would like to make this right.Once again, we apologize for your experience and hope you’ll give us another chance to serve you better in the future.